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Medical Data Entry and Medical Records Specialist

Medical data entry specialists provide various clerical and administrative support services in the health care field. Medical records specialist creates new medical records and retrieves existing medical records by gathering the appropriate information. Most medical data entry/ Medical record spe

Medical data entry specialists provide various clerical and administrative support services in the health care field. Medical records specialist creates new medical records and retrieves existing medical records by gathering the appropriate information. Most medical data entry/ Medical record specialists work in medical offices, hospitals or laboratories.

MEDICAL OFFICE RESPONSABILITY

The medical data entry specialist position is frequently combined with other roles, such as receptionist, medical assistant, transcriptional or coder.

Medical data entry specialists should expect to work frequently with a computer. Entering data into a health information system is a core function of the job. Other duties may include collecting data from various sources, maintaining electronic records and logs, running reports, filing paperwork, and operating office equipment. Data entry positions that are combined with other roles will also entail the job responsibilities of those positions.

ESSENTIAL RESPONSABILITIES

* Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards.
* Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills.
* Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in a manner that is efficient and productive.
* Must be highly flexible; able to accommodate changing needs of the department.
* Well developed verbal and written communication skills in English and Spanish; Additional language abilities desirable.
* Knowledge of basic math and modern office procedures.
* Ability to work well under pressure with minimal supervision.
* Proven flexibility and willingness to handle a variety of tasks.
* Maintains master patient index by completing the medical records requests by MRA department.
* Request medical records to different providers and maintain continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
* Maintains patient confidence by keeping records information confidential.

SKILLS

* Decision making skills.
* Attention to detail and high level of accuracy.
* Very effective organizational skills.
* Effective written communications skills.
* Stress management skills.
* Time management and Analytical and problem solving skills.
* Multitasking skills.
* Communication skills over the phone.
* Basic knowledge in Excel and Microsoft Word.

 

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Referral Coordinator

# of Positions Available: 1

Job Purpose:

The Referral Coordinator is responsible for coordinating specialty care for patients in need of external consultation and/or testing as requested by the primary care physician and/or specialist(s). Works with insurance companies and care providers to share es

Job Purpose:

The Referral Coordinator is responsible for coordinating specialty care for patients in need of external consultation and/or testing as requested by the primary care physician and/or specialist(s). Works with insurance companies and care providers to share essential patient information.  Represents the company professionally and positively to complement, enhance and promote the core values and mission of MedFlorida Medical Centers. This position works with Medical Assistants, Medical Records, Specialist relations and reports to the Office Manager.

 

Education and Formal Certification(s):

  • High school graduate or GED equivalent.
  • Medical Assistant Certification (preferred but not required)

Experience:

  • PC-based computer operations.
  • eClinical Works (preferred but not required)
  • Knowledge of medical clinic operations and purpose.
  • Knowledge of medical terminology and major insurance plans.

Skills:

  • Ability to prioritize duties, perform them efficiently and adjust to and accept the unexpected.
  • Ability to complete assigned projects and meet deadlines
  • Professionalism: Team-work, planning and organization capacity, high quality of work.
  • Detail-oriented.
  • Responsibility: Integrity, personal responsibility and good morals
  • Committed, punctual and cooperative
  • Strong ethic of service: client-oriented, problem-solution oriented, compassionate, and caring
  • Ability to multitask is a must
  • Ability to answer high call volume
  • Excellent telephone manners and etiquette.
  • Respect: self-control, assertive communication
  • Other skills: operative. Excellent skills in spelling and grammar.
  • Skills in using medical database; eCW-EHR.

Job Duties & Responsibilities:

  • Process patient referrals to specialty providers by preparing medical charts and records for referral patient visits and providing appropriate clinical information to specialist.
  • Obtain insurance authorizations for patient referrals to specialists, diagnostic testing and procedures. Advise provider/office if authorization request is denied.
  • Ensure that referrals are addressed in a timely manner, prioritizing urgent items appropriately.
  • Maintain appropriate documentation on referrals on EMR.
  • Acts as a resource for patients or providers who have questions or problems relating to referrals.
  • Provide general administrative and clerical support to medical offices
  • Maintains regular consistent attendance, personal appearance, punctuality, and adherence to applicable health and safety procedures (according to HIPAA rules).
  • Performs other work related duties as assigned.
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Chauffeur/Driver

# of Positions Available: 5

Chauffeurs are to transport the passengers to and from destinations in a comfortable, safe and efficient manner. Meeting those goals entails additional responsibilities, tasks, knowledge and attention to detail.

Medical Office Responsibilities
Chauffeurs are to confi

Chauffeurs are to transport the passengers to and from destinations in a comfortable, safe and efficient manner. Meeting those goals entails additional responsibilities, tasks, knowledge and attention to detail.

Medical Office Responsibilities
Chauffeurs are to confirm all patients’ transportation appointments, assured patients arrive to medical/procedures appointments on time. Chauffeurs are to help in offices with tasks such as: marketing and delivery of brochures, shredding, transporting supplies, receiving packages, office maintenance, and any necessary errands for the medical offices.

Logistics and Travel Details
Before any trip, chauffeur duties include consulting maps or navigation devices for desired routes, checking radio or online traffic and weather reports for departure and destination locations. Chauffeurs advise the employer or passenger of potential or existing adverse conditions and suggest alternative routes or travel time adjustments.

Vehicle Maintenance
Vehicle maintenance is handled by chauffeurs either directly or indirectly through third party service companies. Whether keeping the vehicle clean or ensuring that it is mechanically sound, the employer's vehicle must be spotless in appearance and ready to drive without issue at all times. Chauffeurs are responsible for checking engine fluids, inspecting interior and exterior electrical and mechanical components, maintaining tire pressure and keeping fuel levels at adequate levels. When mechanical work, scheduled maintenance, professional washing and detail work is needed, chauffeurs make service appointments, facilitate vehicle transport to and from the facility and procure a suitable rental vehicle if needed.

Professionalism
Chauffeurs are expected to be mannerly and courteous in all driving and non-driving situations while on the job. Good grooming and personal hygiene with clean and proper dress as instructed by the employer are expected. Calm, rational behavior and attitude under stressful driving conditions are attributes of a professional, as are refraining from inappropriate or abusive language and gestures. Use of alcohol, illegal drugs or prescription medication that inhibits cognitive or mechanical ability -- either on the job, while on call or before a scheduled shift -- is illegal. A sober, fully functional chauffeur is expected by the employer at all times.

Paperwork Duties
The employer is responsible for payment of vehicle and travel expenses and may provide the chauffeur with cash, a credit card, company account numbers or expense reimbursement forms. The chauffeur must acquire, retain and submit all receipts to the employer and ensure that expenditures are authorized under the terms of employment services. Chauffeurs may also be responsible for keeping written travel logs containing mileage, locations, travel time, work hours, vehicle service entries and receipts.

Safety and Legal Duties
Safe and legal driving practices are expected at all times with or without passengers. Chauffeurs are legally required to obtain and maintain an active license as required by law in your district. Employers may have other requirements, such as completion of vehicle safety classes, defensive driving courses, foul weather driving training and other requirements or specific experience before hiring. It is the chauffeur's duty and responsibility to adhere to all state and federal driving laws and rules set by the employer.

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Medical Team Leader

As a Medical Team Leader, you are expected to set the examples for your team in carrying out responsibilities and any additional duties as assigned. This position is responsible for overall front office activities, including but not limited to the reception area, mail, co payments and inventory o

As a Medical Team Leader, you are expected to set the examples for your team in carrying out responsibilities and any additional duties as assigned. This position is responsible for overall front office activities, including but not limited to the reception area, mail, co payments and inventory of the facility. The team leader is responsible for coordinating office services and related activities, including developing and supervising programs for the maximum utilization of services and equipment. Also, the team leader is responsible for arranging internal office movements and providing arrangements in the schedule for office meetings in the absence of the office/regional manager.

ESSENTIAL RESPONSABILITIES

  • Supervise the reception area to ensure effective telephone and e-mail communications both internally and externally to maintain a professional image.
  • Supervises and coordinates overall administrative activities for the Office Administration Department in the absence of the office/regional manager.
  • Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.
  • Make sure the office has all supplies necessary at all times and notify superiors.
  • Supervises the maintenance of office equipment, including copier, fax machine, ekg, etc.
  • Participates as needed in special department projects.
  • Responsible for scheduling Hospital follow up patients within timeframe.
  • Coaching and disciplining staff.
  • Planning and implementation of office system after management approval.
  • Responding to documents/ Telephone encounters in a timely manner.
  • Check e-mail multiple times a day.
  • Share information with the rest of the staff about any type of changes in the company.
  • Facilitate conflict resolution creating an inspiring team environment with open communication culture.
  • Monitor team performance.
  • Listen to team members’ feedback.
  • Motivate team members.
  • Responsible for checking if all labs/notes are being billed.

SKILLS

  • Decision making skills.
  • Attention to detail and high level of accuracy.
  • Very effective organizational skills.
  • Effective written communications skills.
  • Stress management skills.
  • Time management and Analytical and problem solving skills.
  • Multitasking skills.
  • Communication skills.

The above statements are intended to describe the general nature and level of work being performed by the team leader. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.

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OFFICE MANAGER

# of Positions Available: 1

As office manager this position is responsible for overall front office activities, including but not limited to the reception area, mail, co payments and inventory of the facility.  The manager is responsible for directing and coordinating office services and related activities, including d

As office manager this position is responsible for overall front office activities, including but not limited to the reception area, mail, co payments and inventory of the facility.  The manager is responsible for directing and coordinating office services and related activities, including developing and supervising programs for the maximum utilization of services and equipment.  The manger is responsible for arranging internal office movements and providing arrangements in the schedule for office meetings.

ESSENTIAL RESPONSABILITIES

  • Manage the reception area to ensure effective telephone and e-mail communications both internally and externally to maintain a professional image.
  • Supervises and coordinates overall administrative activities for the Office Administration Department.
  • Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.
  • Make sure the office has all supplies necessary at all times.
  • Supervises the maintenance of office equipment, including copier, fax machine, ekg, etc.
  • Responsible for the facilities day-to-day operations (such as distributing building access keys, sample room keys, etc.).
  • Participates as needed in special department projects.
  • Responsible for scheduling Hospital follow up patients within timeframe.
  • Recruiting and selecting office staff.
  • Coaching and disciplining staff.
  • Planning and implementation of office system.

SKILLS

  • Decision making skills.
  • Attention to detail and high level of accuracy.
  • Very effective organizational skills.
  • Effective written communications skills.
  • Stress management skills.
  • Time management and Analytical and problem solving skills.

The above statements are intended to describe the general nature and level of work being performed by the office manager. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.

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MEDICAL ASSISTANT

# of Positions Available: 1
  • Escort patients to exam rooms, interview patients, triage the patient by measuring vital signs, including weight, height, BMI, blood pressure, pulse, temperature, asking reason for appointment with provider and documenting all information in patient’s chart.
  • Give instructio
  • Escort patients to exam rooms, interview patients, triage the patient by measuring vital signs, including weight, height, BMI, blood pressure, pulse, temperature, asking reason for appointment with provider and documenting all information in patient’s chart.
  • Give instructions to patients as instructed by physician, physician assistant or Nurse Practitioner.
  • Ensure all related reports, labs and documents are filed and available in patient’s medical records prior to their appointment and on a daily basis.
  • Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required, and maintain tidiness.
  • Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
    All pending telephone encounters, documents, labs must be taken care of by no later than the next business day.
  • Faxes & Voicemails must be checked regularly multiple times a day.
  • Phlebotomy skills needed
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MEDICAL ASSISTANT/CUSTOMER SERVICE CALL CENTER

  • Give instructions to patients as instructed by physician, physician assistant or Nurse Practitioner.
  • Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
  • Able to answer numerous of phone calls
  • Excellent costumers servic
  • Give instructions to patients as instructed by physician, physician assistant or Nurse Practitioner.
  • Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
  • Able to answer numerous of phone calls
  • Excellent costumers service skills.
  • Must be bilingual (English and Spanish)
  • Knowledge of EMR is a plus.
  • Greet patients, manage scheduling and confirming appointments.
  • Ability to organize and coordinate multiple tasks is required.
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Medical Biller

# of Positions Available: 1